Archives: Knowledge base
Virtualization
The operation of the suite as a whole is independent of whether the machine is virtual or not, as long as the machine has access to a hard disk, pointing (...)
Improvement of operation
Stopping and restarting the GTServer service It is advisable to restart the GTServer services of each instance regularly (a restart once a month is desirable). The restart of a GTServer (...)
Change Management
Add a user 3 solutions : Launch GTAdmin on the server, in the “Base GT” tab, click on the “Users” button then Add or remove users. Launch GTAnswer by (...)
Technical prerequisites
The document Technical Prerequisites 2024.EN.pdf contains all the information needed. The table below provides, as an indication, the list of technical prerequisites for the installation of Gathering Tools.
(...) GTServer and GTWeb
GTServer GTServer is the application server. It allows: Carry out all transactions on the customer master Manage the input/output of data between the GT Database and the recipients (sending of (...)
GTAdmin
GTAdmin allows the administrator to create and manage instances. For each instance, it allows: Configure the access of the instance to the GT Base (repository, which manages the internal workings (...)
Setting up an Instance
This tutorial aims to explain the creation of a new instance. Note: you must have access to the GTAdmin module to complete this tutorial. Preliminary operations Make sure you have (...)
Installation of a licence key
The purpose of this tutorial is to explain how to install a license key. Note: You must have access to the GTAdmin module to complete this tutorial. Preliminary operations Start (...)
Automation via Python API
Introduction Install python >=3.7 Install virtualenv pip install virtualenv Create a development folder mkdir /path/to/dev/folder cd /path/to/dev/folder Create a virtual environment Virtual environments allow you to have isolated space on (...)
Where is the data stored?
The data is stored in 2 databases: The Customer Database stores all business data: user answers and feed data document. The GT Base stores technical data: parameters of your projects, (...)