Archives: Knowledge base

Repliers rights withdrawal

The withdrawal action removes the rights of respondents from the template. The allocation of respondent rights is automated by the launch action: any user in the assignment relationship will automatically (...)

Do users need to have Excel on their workstation?

No, this is not necessary. All user operations can be carried out in the GTAnswer module. However, if they can use Excel, they can export their documents to Excel, work (...)

How do you manage the deployment of the client module on the users’ workstations?

Several options are available, depending on your project requirements: As the installation of GTAnswer does not require administrator privileges, it is possible to let users download and install the module (...)

My users are equipped with Android and ChromeBook tablets, do you support these devices?

Yes, we do. And if they have an iPad, we also have a version for them!

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Does the GTAnswer app support multilingual?

The GTAnswer interface is available in English and French. Users can select the language of their choice in the login page. GT documents can be automatically translated into most languages (...)

I want to create a data collection project with Gathering Tools, and be 100% autonomous, how much time do I need to devote to training?

We offer a complete training course, from the discovery of the main features to the certification. To become a Gathering Tools developer, the first level of training, which enables you (...)

Do users responsible for data entry in GT documents need training?

No, this is not necessary. In fact, GT documents will replicate the look and features of the Excel™ workbooks your users are used to, and the answers tracking interface is (...)

How does the solution manage the consolidation of the collected data?

Gathering Tools uses the functions of the Client Database to consolidate the data. Once your correspondents transmit the responses, they are integrated into the Client Database after a possible validation (...)

Does the product easily automate repetitive tasks?

Yes, there are many examples of GT’s ability to automate repetitive tasks. Here are a few examples: When you receive Excel workbooks from your correspondents, how much time do you (...)

Is it possible to connect your GT solution to an ERP, to BI?

Gathering Tools does not offer native connectors to third-party tools. The connectivity is systematically done through the Client Database. This database, which contains all the business data of your project, (...)